COLLECTION AND STORAGE OF PERSONAL INFORMATION
Your Counsellor will keep written records on the content of your sessions for seven (7) years. These records are locked in a secure location, and can only be accessed by The Life Balance employees. You have the right to review these records and/or receive a copy during that time. This is done in accordance with BCCSW guidelines and the Personal Information Protection Act (PIPA).
Please be assured that the things you discuss with your Counsellor are private and will remain confidential unless: