Terms and Conditions

There is no one-size-fits-all counselling. It varies according to the personalities involved and the nature of the issues that you bring forward. There are many different methods to achieve your goals. Counselling calls for an active effort on your part. In order for the counselling to be most successful, you may have to work on things discussed both during your sessions and at home. The number of counselling sessions you have depends on the goals you set and how long it takes to reach these goals. Your counsellor will work collaboratively with you to help you set and achieve your goals while facilitating personal growth through the counselling process.

Counselling presents both benefits and risks. The benefits include, but are not limited to, better relationships, solutions to specific problems, an increased sense of well-being, and a reduction of distressing symptoms. However, because counselling tends to bring up uncomfortable feelings, thoughts and difficult memories, people sometimes feel worse before they begin to feel better. Some find that, as they experiment with new ways of thinking and behaving, relationships with others are altered or disrupted. You are encouraged to share any feelings of fear, concern or doubt about the counselling process with us at any time during your sessions.

Cancellation Policy

Since the scheduling of an appointment involves the reservation of time set aside especially for you, a minimum of 48 hours notice is required for rescheduling or cancellation of an appointment. If for any reason a session is  rescheduled or cancelled less than 48 hours of the original start time, the full fee will be charged. We would be happy to provide you with virtual or phone sessions if you’re unable to attend an in-person session. Please note that most insurance does not reimburse for missed sessions.